Customer Service

Payment Options

We accept American Express, Visa and Mastercard

Returns and Exchanges

If for any reason you are not happy with your purchase, we will gladly accept a return or exchange within 14 days of purchase or receipt. Please note that return shipping charges are the purchaser’s responsibility unless the item received is incorrect or damaged. In that case, please contact us prior to sending the item back so we can provide you with a return shipping label and expedite your replacement order.

Art and Antiques

All original art, vintage and antique purchases are final sale.

Custom and Special Orders

All custom and special orders are final sale.

Returns for Damaged or Defective Products

If you received an item that is damaged or defective, please call us at (518) 828-3210 or email info@foleyandcoxhome.com

Shipping

All Domestic US shipping is by UPS or USPS. Orders will be shipped 48-72 hours after your order has been placed, unless noted otherwise. Domestic shipping costs are calculated as follows:

    • up to $99 - $8.95
    • $100 to $199 - $14.95
    • $200 to $499 - $24.95
    • $500 to $999 - $49.95
    • $1000 to $1499 - $69.95
    • $1500 to $1999 - $89.95
    • $2000 and up – Please contact us for a quote. This can be done before or after purchase. Please call us at (518) 828-3210 or email info@foleyandcoxhome.com

White Glove Delivery

White Glove shipping is used for furniture, large and/or heavy decorative objects, rugs, art and objects that require custom crating due to the fragility of the material.

Items which require White Glove Delivery are indicated in the product description.

For White Glove Delivery service, please contact us for a quote. Please call us at (518) 828-3210 or email info@foleyandcoxhome.com

Upon receiving your White Glove delivery please inspect your items for any damage that may have happened in transit. If your order arrives in such a condition, please contact us immediately.